13 Steps to Mastering Revenue Cycle Management in Healthcare

medical billing cycle steps

Because there are over 10,000 CPT codes and roughly 70,000 ICD codes, we highly recommend employing a smart software solution to make sure your medical coding is always up to date. After collecting the patient’s insurance information, contact the patient’s insurer to confirm the data. We have financial relationships with some companies we cover, earning commissions when readers purchase from our partners or share information about their needs. Our editorial team independently evaluates and recommends products and services based on their research and expertise. Before coding begins, developing a proof of concept (PoC) provides a tangible representation of the software.

medical billing cycle steps

A Comprehensive Guide to the Medical Billing Process: Step-by-Step Explanation

Automation, billing software, and electronic health records (EHR) are essential in contemporary medical billing. These Accounting For Architects technologies improve accuracy, expedite procedures, and increase productivity. Emerging technologies still shape the environment, which provides creative ways to enhance billing procedures. The claim submission stage is where completed claims are sent to insurers for review. A well-equipped medical billing service can automate parts of this process, streamlining the submission phase and ensuring claims are reviewed and processed quickly. For unpaid balances, accounts may be sent to collections after a set period, often accompanied by reminder statements or calls.

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medical billing cycle steps

A well-executed PoC also confirms functional UX, helping optimize performance within real-world healthcare settings. The CPB® (Certified Professional Biller) certification may prepare medical billers with the medical billing cycle steps technical knowledge and skills to maintain aspects of the revenue cycle of medical offices. Soon after you submit the claim documents, ensure you keep an eye on the process regarding any denials or rejections. Providers can reduce no-shows and boost revenue by prioritizing patients’ convenience and offering flexible appointment scheduling.

  • Successfully managing each of the medical billing cycle steps requires a systematic approach.
  • The medical billing cycle is a vital part of healthcare operations, ensuring that services provided translate into timely revenue for healthcare providers.
  • Providers can reduce no-shows and boost revenue by prioritizing patients’ convenience and offering flexible appointment scheduling.
  • Efficiency, timeliness, and compliance requirements play a vital role in the decision-making process when deciding between payouts and denials.
  • Providers that listen to what patients say they need to help them stay on track with their financial responsibility will not only improve patient satisfaction, but also gain a competitive edge.

Patient Registration and Check-in

If your patients are on Medicare or Medicaid, you can typically file your claims directly with these government payers. If you have strong relationships with one to three payers, you may find direct filing easier. These third-party organizations will take your scrubbed claims and reformat them for the appropriate payer. This way, you won’t face rejected claims because you submitted a claim in one payer’s format to another payer. Typically, a patient’s insurance card will include a phone number that you can call to verify the data.

  • The software includes electronic prescribing capabilities, lab integrations, and workflow automation tools that enhance operational efficiency.
  • Medical billers and coders have flexible options for working, with many employers letting them work remotely or in the office.
  • The final step involves resolving any denied claims and following up with insurance companies to guarantee payment.
  • Medical coders translate diagnostic medical procedures and prescriptions into standardized codes.
  • However, complicated authorization procedures and long wait times can frustrate patients, leading to their dissatisfaction.
  • Before coding begins, developing a proof of concept (PoC) provides a tangible representation of the software.
  • Efficient patient registration lays the foundation for a smooth medical billing process.

Orthopedic billing must align with Medicare’s National and Local Coverage Determinations (NCDs & LCDs) and private insurer policies. Billing teams must ensure secure electronic claims submission and safeguard protected health information (PHI) to avoid legal violations and penalties. Find out more about how Experian Health helps healthcare organizations improve patient billing and collections. The last step in the revenue cycle is vital, as it provides invaluable data insights to pinpoint trends and areas for enhancement.

  • Medical coding involves converting diagnosed diseases into ICD codes and procedures rendered by healthcare providers into CPT and HCPCS codes.
  • MDS brings decades of expertise in streamlining the medical billing process, helping practices reduce administrative burdens while maximizing reimbursement rates.
  • Its EHR system tests clinical workflows with billing functions, ensuring seamless data exchange and reducing manual entry errors.
  • You can swiftly identify payment errors, voids, or refunds through thorough analysis, enhancing revenue management.
  • Professionals in this field ensure the smooth financial operation of healthcare providers, making it easier for patients to access necessary services.
  • Medical billers create a bill for the insurance company, often referred to as a claim, using information from medical coders.

Medical Billing vs. Coding Explained: How Offshoring Improves Efficiency and Accuracy

medical billing cycle steps

Depending on the visit (worker’s comp, accident, etc.), you’ll also want to know if there’s any secondary that needs to be billed. Allied Billing Services, LLC is a full-service medical billing company service clients in the health industry across the US. The medical biller reviews the adjudication report, making sure each code lines up correctly with the services provided in the initial claim. The appeal process can be complicated and is regulated differently from state to state. This highlights the importance of creating an accurate claim with the correct codes from the beginning. If the patient has secondary insurance, the medical office should contact the second insurer to see if they will cover the remainder of the bill.

What happens if there are discrepancies or errors in billing?

  • The medical billing cycle refers to the series of steps involved in processing healthcare claims to secure reimbursements from insurance companies and patients.
  • Running an internal medical biller team requires significant investment in salaries, training, software, and compliance measures.
  • The main participants in this process are the patient, the provider, and the insurance company, and there is significant communication between each of these parties.
  • Contact us today to learn how our customized solutions can streamline your operations and improve financial performance.
  • Allied Billing Services, LLC is a full-service medical billing company service clients in the health industry across the US.
  • If incorrect information is written down during registration, it can become a problem later down the line of the billing cycle and can even cause errors in claims if not fixed.

If this is done in-house, you may send the recording to your staff and they can transcribe the notes. If you’re using a third party for your billing, make sure the medical script is error-free. During patient registration, make sure to confirm that you have current payroll and accurate insurance coverage on file for the patient.

medical billing cycle steps

Payment Posting and Follow-up

Each procedure is listed, with the amount the insuring payer will cover, and how much they allocate for each procedure. Many insurance providers and medical providers have agreements with how much each procedure will cost. Once your claims are scrubbed, it’s time to submit your patients’ medical insurance claims. If your patient is responsible for covering any part of your services, you must indicate the amount the insurer will cover alongside your charges.

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